HTM235 Rooms Division Operations

This badge is designed to provide students with an introduction to Rooms Division Operations, focusing on front office and housekeeping. Emphasis will be placed on operations, coordination and communication within and between departments. The theory-based knowledge is applied using a Front Office Simulation, providing a basic understanding of the main modules of a front office system, reservations, room-management and cashiering. The badge confirms the students' commitment to the Rooms Division course and the strong hospitality mindset.